Frequently asked questions

Timelines depend on the jurisdiction. We provide a precise estimate at the initial audit.

Yes, under the contract terms: if we accept your case and do not deliver the agreed services, the deposit is refunded. Decisions by immigration authorities remain independent.

Yes — housing, bank account opening, administrative steps and airport welcome are part of our complementary services.

Yes. Account creation and the first diagnosis are free. No payment is requested before signing the contract.